Frequently Asked Questions
Everything you need to know about Hestan premium cookware and service.
What makes Hestan NanoBond technology unique?
NanoBond features a patented multi-layer structure where thousands of titanium-based nano-layers are bonded to stainless steel, creating a surface that is 4x harder than typical steel and highly resistant to scratching and staining.
Is Hestan cookware compatible with induction cooktops?
Yes, our NanoBond, CopperBond, and ProBond collections are all engineered with magnetic stainless steel bases, making them fully compatible with all cooktops, including induction.
What is your shipping policy for domestic orders?
We offer free standard shipping on all orders over $150 within the contiguous United States. Orders are typically processed within 1-2 business days.
How do I care for and clean my Hestan cookware?
While many of our collections are dishwasher safe, we recommend hand washing with mild detergent to maintain the brilliant finish. For NanoBond, a professional stainless steel cleaner can be used to restore its original luster.
What is your return policy?
We offer a 45-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund. Products must be returned in their original packaging.
Do Hestan products come with a warranty?
Yes, Hestan Culinary products are backed by a limited lifetime warranty against manufacturer defects in materials and workmanship under normal household use.